CFABAD332 - Store and retrieve information using a filing system
Overview
This standard is about storing and retrieving information using a filing system, in line with organisational requirements. Filing systems may be paper-based or electronic. It is for administrators who store and retrieve information from filing systems as part of their role.
IT; Health, Safety and Security of People, Premises and Property; Manage Information and Data
Performance criteria
You must be able to:
Store information
P1 identify and collect required information
P2 follow agreed procedures and legislation to maintain security and confidentiality
P3 store required information in approved locations to the agreed deadlines P4 update information, as required
P5 follow agreed procedures for deleting information
Retrieve information
P6 confirm information for retrieval
P7 comply with procedures and legislation for accessing a filing system
P8 locate and retrieve the required information
P9 follow the correct procedures when there are problems with filing systems
P10. provide information in the agreed format and within agreed timescales
Knowledge and understanding
You need to know and understand:
K1 the purpose of storing and retrieving required information and the organisational procedures that must be followed
K2 types of filing systems and their main features
K3 legal and organisational requirements covering the security and confidentiality of information
K4 legislation and organisational requirements covering data protection
K5 the methods that can be used to collect required information
K6 the procedures to be followed to access filing systems
K7 the procedures for identifying and deleting information and why they must be followed
K8 how to make sure information is accurate
K9 the problems that occur with filing systems and who to report them to K10 the purpose of providing information in the required format and within agreed timescales
CFABAD332 - Store and retrieve information using a filing system
Overview
This standard is about storing and retrieving information using a filing system, in line with organisational requirements. Filing systems may be paper-based or electronic. It is for administrators who store and retrieve information from filing systems as part of their role.
IT; Health, Safety and Security of People, Premises and Property; Manage Information and Data
Performance criteria
You must be able to:
Store information
P1 identify and collect required information
P2 follow agreed procedures and legislation to maintain security and confidentiality
P3 store required information in approved locations to the agreed deadlines P4 update information, as required
P5 follow agreed procedures for deleting information
Retrieve information
P6 confirm information for retrieval
P7 comply with procedures and legislation for accessing a filing system
P8 locate and retrieve the required information
P9 follow the correct procedures when there are problems with filing systems
P10. provide information in the agreed format and within agreed timescales
Knowledge and understanding
You need to know and understand:
K1 the purpose of storing and retrieving required information and the organisational procedures that must be followed
K2 types of filing systems and their main features
K3 legal and organisational requirements covering the security and confidentiality of information
K4 legislation and organisational requirements covering data protection
K5 the methods that can be used to collect required information
K6 the procedures to be followed to access filing systems
K7 the procedures for identifying and deleting information and why they must be followed
K8 how to make sure information is accurate
K9 the problems that occur with filing systems and who to report them to K10 the purpose of providing information in the required format and within agreed timescales
Skills
1. communicating
2. organising
3. planning
4. problem solving
5. using technology
Key words: Business; administration; data; store & retrieve; Craft; Ticketing; Customer; Communicate; Box Office; Admissions; Visitor