CFABAA623 - Deliver a presentation

 

Overview         

This standard is about preparing for, delivering and evaluating a formal presentation. It includes making contingency arrangements for potential problems, using voice tone, pace, volume and body language to re-inforce the presentation’s message and maintain audience interest and reflecting on the outcomes to identify learning points and improvements for the future.

It is for administrators who make formal presentations.

Links: Communications; IT Specific skills:

1.         communicating

2.         evaluating

3.         managing time

4.         organising

5.         planning

 

  

Performance criteria

You must be able to:    

 

P1        choose equipment and plan how to use the equipment’s features to best effect

P2        develop contingency plans in case of equipment failure or other problems

P3        practise and time the delivery of the presentation

P4        obtain feedback on the presentation and make necessary adjustments

P5.       make sure the equipment and resources are in working order

P6        make sure the audience receive presentation materials

P7        introduce self to the audience and state the aims of the presentation

P8.       address the audience by speaking clearly and confidently, using language which is appropriate to the topic and the audience

P9        use equipment, where appropriate, to enhance the presentation and deal with any problems that may occur

P10.     vary your voice tone, pace and volume to emphasise key points and maintain the audience’s interest

P11      use your body language in a way that reinforces your message

P12      gauge audience reaction during the presentation and adapt accordingly

P13      summarise the key points

P14.     provide the audience with the opportunity to ask questions

P15      listen carefully to questions and respond in a way that meets the audience’s needs

P16      collect feedback on the presentation

P17      reflect on own performance and identify learning points

P18      evaluate the presentation and identify changes that will improve future presentations

 

  

Knowledge and understanding 

You need to know and understand:   

 

K1        different ways of delivering presentations and their features

K2         how to tailor the presentation to the audience

K3         the purpose and benefits of rehearsing presentations and how to do so

K4         how handouts can complement presentations

K5         the types of equipment used for presentations and their features

K6         the purpose and value of checking equipment in advance

K7         how to use equipment to make presentations

K8         the purpose and benefits of contingency planning

K9         the types of problems that may occur with presentation equipment and how to deal with

K10      how to gauge audience reaction to the presentation

K11      methods of collecting feedback from the audience on the presentation K12 how to evaluate the presentation

 

 

Key words:       business, administration, presentation, communication