PROGRO04 Monitor and check quality against specifications

Overview            

This standard is derived from quality related units in National Occupational Standards. The first outcome requires the candidate to prepare to monitor and check quality. It is important that the candidate is able to access the correct specification and use correct and calibrated measuring equipment. The second outcome requires the candidate to know the products required by the specification and available in the organisation and to be able to detect variations in the product.

This standard is for you if you work in the Fenestration and Glazing Industry and are involved in monitoring and quality control activities and check.

Performance criteria

You must be able to:      

1             obtain and confirm health and safety regulations and procedures that apply to maintaining and checking quality operatives

2             identify and obtain quality specification

3             interpret quality specification to identify equipment required to monitor and check quality

4             conduct a quality check against appropriate work specifications and record the findings using organisation’s system and procedures

5             identify critical defects or variation in quality that indicate that specifications are not met and it is necessary to reject the work

6             assess and report whether or not it is possible to correct any defects and salvage the work

Knowledge and understanding

You need to know and understand:         

  1. health and safety regulations and procedures related to the job and your role
  2. what handling or personal protective equipment (PPE) is required to comply with health and safety regulations and procedures
  3. methods of identifying, locating and obtaining the correct specification
  4. equipment, in line with specifications and work requirements, to monitor and check quality for one of the following:

4.1         glass manufactured products such as containers, flat glass, fibre glass, crystal and others

4.2         processed products

4.3         glass supporting fabrications

4.4        glass related installations

  1. what action should be taken if health and safety or quality checking equipment is not fit for purpose
  2. how to ensure that measuring equipment has been calibrated in line with specifications and work requirements
  3. hazards that might be encountered whilst conducting a quality check
  4. why accuracy is required when conducting a quality check
  5. how often it is necessary to conduct a quality check of the work
  6. standard operating procedures (SOPs) for conducting quality checks
  7. reasons for rejecting work that does not meet specifications and why this is important 
  8. consequences if faulty work is not detected and rejected 
  9. range of work products or items that require quality checks 
  10. how to complete typical inspection records in line with organisational and regulatory requirements 
  11. quality assurance records that are maintained and why it is important to do so 
  12. who problems with quality should be reported to and any timelines specified by your organisation 
  13. your responsibilities, and those of other individuals, to ensure that the quality of work is maintained

Relevant occupations    

glass and ceramics maker decorator finisher; glass and ceramics process operatives; glaziers window fabric and fitters; tyre exhaust and windscreen fitters

Key words          

automotive glazing; fenestration installation; surveying; manufacturing glass windows; conservatories; vehicles processing maintenance