GQAFEN12 Carry out post fenestration installation activity

Overview

This standard covers the need to ensure the installation of the fenestration products has been completed to specification, and the quality of finish is to a required standard. This could apply to windows and doors, conservatories, or curtain walling systems.

Customers can be internal or external to the organisation. You must be able to explain and demonstrate the operation of the fenestration product installed to the customer, in a professional manner and answer any questions. You will need to complete all handover documentation and ensure that all relevant records are retained.

This standard is for you if you work in the Fenestration Industry and are involved in finishing off on site installation work

Performance criteria

You must be able to:

1. check any existing fixtures and fittings are undamaged and in position to meet specifications
2. review finishing materials to ensure they are comparable with existing surfaces and are in line with organisational and regulatory requirements
3. check surplus materials and debris are removed from site and disposed of following standard operating procedures
4. check tools and equipment are removed from work area and stored following standard operating procedures
5. clean and finish the installation to meet specifications
6. conduct final inspections of work carried out, checking components fit form and function to meet specifications
7. pass relevant documentation relating to installation to customers
8. give relevant information to customers about warranties, operation and cleaning of installations, giving them the opportunity to ask questions and seek clarification
9. record information on installation activity following standard operating procedures

Knowledge and understanding

You need to know and understand:

1. how to ensure installation is well presented and completed to meet specifications and organisational and regulatory requirements
2. types of further work required and how to deal with this
3. how to dispose of surplus materials including disposal, recycling and reuse in line with standard operating procedures
4. why it is important to remove all materials and debris from the site, and return areas to original state
5. documentation that comes with different products and installations and why this is important
6. types of information recorded on installation activity
7. standard operating procedures for dealing with payments
8. information and instructions given to customers on completion of work
9. typical questions asked by customers and how to respond in line with organisational requirements and standard operating procedures
10. how to check customers understand information provided and why this is important
11. problems that might occur during post installation activity and handover and how they might be overcome
12. information systems used and why it is important to record information in line with standard operating procedures

Relevant Occupations    

Glaziers Window Fabric and Fitters

Keywords           

Fenestration, post-installation