Overview 

This standard is about costing the post production outputs for a project. This may then involve negotiating with the potential client and obtaining a booking that is beneficial and acceptable to both parties.

This standard could apply to anyone who liaises with clients on potential work in post production.

 

Performance Criteria 

You must be able to:

  1. clarify your understanding of clients’ needs using production information
  2. analyse the benefits for the business of individual projects in line with organisational strategy
  3. use information to estimate available budgets for the stage of production with which you are involved
  4. identify possibilities that are technically feasible and within project constraints and consistent with what clients want to achieve
  5. identify contingencies or additional skills and equipment needed from outside sources in line with organisational policy
  6. propose costs and schedules that are in line with the benefits to be obtained for the business and what the client needs to achieve
  7. propose solutions to clients in ways that show how the features and benefits are attractive to them and meet their needs
  8. give clients sufficient time to discuss proposals and their implications in full
  9. respond to clients’ needs and negotiating position with information, respect for their aspirations and an intention to resolve any differences
  10. respond to clients’ questions and proposals in ways that they will understand
  11. record, track and follow up on correspondence in line with organisational requirements
  12. agree with clients the outputs to be delivered, timeframe, schedule and price in line with legal and organisational procedures
  13. complete and store contract information in line with legal and organisational requirements
  14. identify opportunities to offer additional services that will benefit clients and your organisation

 

Knowledge and understanding

You need to know and understand:  

  1. how to understand clients’ needs beyond their initial requests
  2. organisational strategy in terms of profitability, profile and reputation and developing or maintaining relationships with clients
  3. project constraints including cost, required deliverables, timing and available resources
  4. organisational policy and processes for costing post projects including rates for creative input
  5. what can be offered that gives clients ‘added value’
  6. skills and equipment that can be sourced externally and organisational policy in relation to obtaining them
  7. viewing standards and professional, national and international industry standards of delivery and best practice for the range of platforms and content
  8. how to identify and balance your criteria for accepting projects such as profit, increased reputation, sufficient time for the work working for particular clients
  9. workflow planning and choice of workflow
  10. problems and risks associated with different kinds of project approach and how to plan for contingencies
  11. technical capabilities and the creative contribution that the people can make to projects
  12. who to consult for further information or guidance on different types of project and technical requirements
  13. techniques of negotiation
  14. when it is appropriate to advise clients to use more cost effective alternative services
  15. legal and organisational requirements for record keeping and contract documentation
  16. organisational systems for confidentiality, storage, back up and security